Terms And Conditions

Terms and Conditions

Equipment: Premier Coaches Northwest (PCNW) operates a fleet of 19 and 23 Passenger Luxury Minicoaches. All coaches are equipped with plush reclining seats, large picture windows with safety tinted glass, Air Conditioning, P/A system, and a rear luggage compartment. There is no additional premium for DVD equipped coaches, so we do not guarantee requests. Additionally, PCNW will not be held responsible for inoperable audio/video equipment. PCNW reserves the right to substitute similar equipment from other carriers when necessary.

It is agreed and understood that the individuals, group and booking agent will be fully responsible for damages incurred to the vehicle caused by the group, any individual from the group, or any other party that group is involved with in any way. All repairs made to the coach for damages incurred will be under the direction of PCNW at a facility of its choice. All cost for repairs will be charged to the chartering party.

Booking Policy: Orders can be placed over the phone, by Fax (253) 529-1559 or via Email (sales@premiercoachesnw.com). Customers will receive a confirmation of their order by Fax or email. Charters are not confirmed until a confirmation is issued, signed and returned to PCNW. If you do not receive a confirmation from us within 3 days of your placing an order, please contact our office immediately to be sure that we received your request.

Payment Policy: Full Payment is due 14 days prior to service date. For your convenience, we accept checks, Visa, Mastercard and American Express credit cards. Original trip confirmations do not necessarily reflect actual charges. Customers may be billed for the amount of time the coach was reserved for regardless if the trip returns early. Any changes, additions, or deletions may change the cost of the charter. PCNW will not be responsible for delays due to heavy traffic, accidents or severe weather. Customers will be billed for any overtime or excess mileage incurred on the charter after service is completed.

PCNW will not be held responsible for any losses other than the cost of the charter should an appointed time or event scheduled by the group be missed due to any fault of PCNW.

All legal fees incurred by PCNW in collecting for any part of this contract are the responsibility of the chartering party and/or booking agent.

Cancellation Policy: There is no charge for cancellations made before payment is due. All cancellations within 14 days of date of service are subject to a $ 100.00 cancellation charge. Cancellations made within 7 days of date of service may be charged the full amount of the charter.

Gratuities: Charter prices do not include a service gratuity. Gratuities can be added to the invoice if the customer so desires. Gratuities are distributed to employees through payroll once the gratuity is paid to PCNW.

Drivers Lodging: Groups and/or booking agents are responsible for securing and paying for driver s’ lodging on any overnight charters, or mileage service if the driver will run out of legal hours of service. Each driver must have a private hotel room. Room must be of average quality or better, and have own bath facilities. Room must be within 5 miles of where the group is staying. If room is farther than 5 miles from where group is staying, additional charges may apply. A per diem fee of up to $ 200.00 per day will be charged if this requirement is not met.

Cleaning/Damage Deposit: a Cleaning deposit of $ 300.00 will be required for all charters that wish to bring alcohol on board. This deposit may be held on a major credit card, and will not be billed unless the vehicle requires anything more than normal cleaning upon return. It is the responsibility of the chartering party to notify PCNW if alcohol will be brought onboard. The chartering party must also obtain a Banquet Permit (about $ 10.00) from a Washington State Liquor Store. Kegs and Glass bottles are not permitted on PCNW vehicles. Failure to comply with these terms may result in termination of charter with no refund of charter fees.

There is no smoking at anytime on PCNW vehicles.

Lost and Found: PCNW is not responsible for any lost items. The chartering party should check the vehicle for any items left on the vehicle before exiting. If an item is found by PCNW at the conclusion of trip, the client is responsible for the cost of shipping to return the item.

Emergency Contact Information: A PCNW representative is available Monday – Friday from 8:00AM-5:00PM by calling our office @ (253) 529-1655. For after hours emergencies, please call (253) 275-8676

I have read and understand these Terms and Conditions.

________________________________ ____________________________________ _______________

Name Company Date






	Terms and Conditions Equipment: Premier Coaches Northwest (PCNW) operates a fleet of 19 and 23 Passenger Luxury Minicoaches. All coaches are equipped with plush reclining seats, large picture windows with safety tinted glass, Air Conditioning, P/A system, and a rear luggage compartment. There is no additional premium for DVD equipped coaches, so we do not guarantee requests. Additionally, PCNW will not be held responsible for inoperable audio/video equipment. PCNW reserves the right to substitute similar equipment from other carriers when necessary. It is agreed and understood that the individuals, group and booking agent will be fully responsible for damages incurred to the vehicle caused by the group, any individual from the group, or any other party that group is involved with in any way. All repairs made to the coach for damages incurred will be under the direction of PCNW at a facility of its choice. All cost for repairs will be charged to the chartering party. Booking Policy: Orders can be placed over the phone, by Fax (253) 529-1559 or via Email (sales@premiercoachesnw.com). Customers will receive a confirmation of their order by Fax or email. Charters are not confirmed until a confirmation is issued, signed and returned to PCNW. If you do not receive a confirmation from us within 3 days of your placing an order, please contact our office immediately to be sure that we received your request. Payment Policy: Full Payment is due 14 days prior to service date. For your convenience, we accept checks, Visa, Mastercard and American Express credit cards. Original trip confirmations do not necessarily reflect actual charges. Customers may be billed for the amount of time the coach was reserved for regardless if the trip returns early. Any changes, additions, or deletions may change the cost of the charter. PCNW will not be responsible for delays due to heavy traffic, accidents or severe weather. Customers will be billed for any overtime or excess mileage incurred on the charter after service is completed. PCNW will not be held responsible for any losses other than the cost of the charter should an appointed time or event scheduled by the group be missed due to any fault of PCNW. All legal fees incurred by PCNW in collecting for any part of this contract are the responsibility of the chartering party and/or booking agent. Cancellation Policy: There is no charge for cancellations made before payment is due. All cancellations within 14 days of date of service are subject to a $ 100.00 cancellation charge. Cancellations made within 7 days of date of service may be charged the full amount of the charter. Gratuities: Charter prices do not include a service gratuity. Gratuities can be added to the invoice if the customer so desires. Gratuities are distributed to employees through payroll once the gratuity is paid to PCNW. Drivers Lodging: Groups and/or booking agents are responsible for securing and paying for driver s’ lodging on any overnight charters, or mileage service if the driver will run out of legal hours of service. Each driver must have a private hotel room. Room must be of average quality or better, and have own bath facilities. Room must be within 5 miles of where the group is staying. If room is farther than 5 miles from where group is staying, additional charges may apply. A per diem fee of up to $ 200.00 per day will be charged if this requirement is not met. Cleaning/Damage Deposit: a Cleaning deposit of $ 300.00 will be required for all charters that wish to bring alcohol on board. This deposit may be held on a major credit card, and will not be billed unless the vehicle requires anything more than normal cleaning upon return. It is the responsibility of the chartering party to notify PCNW if alcohol will be brought onboard. The chartering party must also obtain a Banquet Permit (about $ 10.00) from a Washington State Liquor Store. Kegs and Glass bottles are not permitted on PCNW vehicles. Failure to comply with these terms may result in termination of charter with no refund of charter fees. There is no smoking at anytime on PCNW vehicles. Lost and Found: PCNW is not responsible for any lost items. The chartering party should check the vehicle for any items left on the vehicle before exiting. If an item is found by PCNW at the conclusion of trip, the client is responsible for the cost of shipping to return the item. Emergency Contact Information: A PCNW representative is available Monday – Friday from 8:00AM-5:00PM by calling our office @ (253) 529-1655. For after hours emergencies, please call (253) 275-8676 I have read and understand these Terms and Conditions. ________________________________ ____________________________________ _______________ Name Company Date
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